The upgrade that would have cost us money
We ran the numbers on a repair that would have raised a price. The math said no, so we disclosed the flaw instead.
Blog · Tag
repairs
Thirty-six access points, still running vendor firmware
A lot of enterprise WiFi access points arrived locked to vendor firmware. One is proven converted. The other thirty-five are still ahead of us.
What actually breaks inside a Wheelwriter
Two typewriters off the same lot, the same service, and a failure mode most repair guides skip entirely.
Repair buys speed. Testing buys margin.
Our own repair-ticket data: tested units sell in about half the time of untested ones, and at a far higher margin.